Chadstone Store Assistant Manager (2IC)
Employment level: Part-time
Experience: Fashion retail experience required
Location: Melbourne, VIC
We are looking for energetic, honest, customer focused and results driven individuals to work within our FREDDY retail store in Melbourne.
To fulfil this role, you will possess the following skills:
• Friendly and customer focused individual
• Ability to work independently and efficiently in a busy sales environment
• Exceptional problem solving abilities within a retail environment
• Exceptional sales skills with the ability to provide customers with advice on styles and sizing
• A positive and resilient outlook
• Ability to think quickly and on the spot
Your Duties will include:
• Assisting customers in-store to find their perfect fit
• Assist the store manager with ensuring store sales targets and KPIs are met each month
• Support the store manager in managing, motivating and developing team members.
• Inventory stocktake & Ordering
• Styling customers in change rooms and building body confidence
• Assist the store manager with rostering
• Support during all in-store events
• Processing online orders
• Visual merchandising/ keep the store in pristine condition
• Stock ordering & inventory velocity
• Handling customer queries in person and via email
• Work to budgets and targets
• Processing faulty stock
• Responsible for maintaining a high level of customer satisfaction
• Work with the wider team to identify and implement improvements to our customers instore experiences.
• Deal with escalated customer concerns and go above and beyond to ensure a positive experience
• End of day reporting and cash handling
• Opening and closing the store independently
• Be a self promotor of the Freddy brand and it’s products
• Maintaining store security
Why Work For Us:
We are a fast growing company with possible future opportunities for those wanting to grow with us. You will be offered the retail award rate, staff uniform and generous incentives to perform. If you have a passion for customer service and fashion retail and want to be apart of the FREDDY success story then email you cover letter explaining why you want to work with FREDDY and your CV to email@example.com
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