Log in, shop and proceed to checkout.

step 1


Select & click apply to redeem your reward.

step 2

Got a question? We've got the answers!

Freddy Rewards is a membership that allows you to earn points, redeem rewards, receive member exclusive gifts, promotions and access to new and limited edition items first. Sign up today, it’s free! The more points you earn, the more benefits you receive! Please refer to the Privacy Policy here.

Both online and in participating retail stores.

If you’re choosing to shop with Freddy, why not earn points for it? We’ll let you know when you earn enough points to cash them in for free credits that you can use on checkout, so you don’t need to keep track. When you unlock different tiers you can enjoy saving on future purchases, get access to exclusive sales and new product releases, plus, who doesn’t enjoy a cheeky gift on their birthday?


Simply click Create account on the upper right corner of our website and enter your email address, it’ll just take a few seconds.

In store

If you are visiting one of our store locations please approach one of our team members and they’ll be happy to sign you up.

It’s easy. Simply shop with us and you’ll earn points.

Once you’ve earned enough points you can instantly redeem your points for free credits to be used on any future purchases (yes, even during a sale).

  • For every $1 AUD spent = 1 point (excludes the purchase of a Freddy Gift Card both online and in-store.)

There are also one-time points to earn:

  • Signing up for a Freddy Rewards Membership - 30 points.
  • Following us on our Instagram - 5 points.

As a loyal Freddy lover, we wanted to make it easy for you to earn rewards that are worth it! We have four membership levels you can climb in order to unlock exclusive perks. The higher your status the more secret rewards you unlock. These rewards are so juicy, we’ll only tell you what they are when you reach that membership level.

Climb membership levels by simply shopping! Each $1, you get 1 point in exchange, plus we’ll give you more ways to earn points by completing quick and easy actions.

Membership Levels
  • Economy Class - $0 - $449
  • Business Class - $450 - $899
  • First Class - $900 - $1799
  • Private Jet - $1800+

Yes. Points expire every 6 months. So it is important that you use them within this timeframe otherwise they will disappear.

Yes. When you have accumulated enough points in order to redeem credit, you will be able to utilise this credit at checkout. Just make sure you are logged in to your Freddy account .

Yes. When you redeem your points for credit at checkout, you can use this value towards both full priced and sale items. In other words, there are no restrictions on how you spend your store credit.

If you are purchasing a full priced item, you may be able to use both redeemed points and discount code. However, if you are purchasing a sale/ discounted item, you may only use your redeemed points as only 1 discount/ promotion may be used in an order

Login to your Freddy account and if you have enough points to redeem, you will see a redemption drop down at checkout, it’ll be available to redeem.

You can check your Freddy Rewards points balance just by logging into your Freddy account.

No. As long as you have previously signed up with your preferred email to the Freddy Rewards program, then it’ll automatically apply every point you earn onto your account without having to login every time you shop.

Please note:

  • If you have not signed up to become a Freddy Rewards member, you will not accumulate points automatically. To start earning rewards sign up here and you will instantly receive 30 bonus points just for signing up.
  • If you checkout using a different email address than the one on your Freddy Rewards account your points will not be added to your Freddy Rewards account. Please reach out to us at

Once you have paid for your Freddy goodies, your account will be automatically credited. You can login after your payment is received for a live view of your points balance.

Freddy Rewards points may not be appearing because:

  • You have not made a purchase within 6 months of signing up.
  • You have returned a product/ an order.
  • You have exchanged a product for a lower value item, there will be an adjustment in points.
  • You have purchased a gift card. Gift cards are not eligible for points.
  • You have paid for shipping. Shipping costs are not eligible for points.

If the reasons above don’t fit your case, don’t worry, we’ve got your back! Contact support here or email

No. You do not need a physical Freddy Rewards card. The information provided upon sign up including your email address and phone number can be used to identify your Freddy Rewards membership whether you are in-store or online.

Just add your birthday on our rewards page and your reward will be sent to your email on your birthday.

We have 8 brand new ways to earn points which you can view here on our Freddy Rewards page.

Make sure you are logging in using the email address you used when you purchased. Feel free to contact our customer support team if you need further assistance

Yes, just contact our customer service team and they can merge your accounts for you.

To maintain your tier status you need to make a purchase and maintain your points value within a 12 month period in order to keep your Freddy Rewards status.

Each Freddy distributor per country is a separate entity as such, account and points earned from other countries may not be merged and is only applicable on the Freddy country you purchased from. E.g. Your account and the points you earned from Freddy Australia is only accessible and redeemable via the Freddy Australia website

Your redeemed Freddy Rewards points and discounts may only be used once during its validity period. As such if you decide to return any order where the redeemed points or discount code was used, it will not be reinstated.

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