Frequently asked questions
Our Afterpay Day Sale will end at 12 midnight AEST on Sunday, 16 August 2026.
Absolutely! We offer EASY and FAST 30-day returns for a store credit for all orders purchased from the sale. Excluding underwear.
For our full return policy, you may check our FULL RETURN POLICY TERMS & CONDITIONS
No. Afterpay just lets you split your payment into interest-free instalments, but you can also use credit card, debit card, PayPal, Apple Pay, Google Pay, Shop Pay, or Klarna.
No discount code is needed! All our prices have been marked down, making it easier than ever to shop! Just remember you won’t be able to use any other discount codes or promotions during the sale.
All our physical products are on sale! No gift cards are included in this promotion.
You sure can!
Our team is working around the clock to get you your new purchase as quickly as possible! We aim to ship orders within 1-2 business days. However, due to the huge volume of orders we receive during the sale period, this may extend to 3-5 business days.
- Our Full Size Guide is available for you here - FREDDY SIZE CHART. If you are still unsure on which size will best fit you, our friendly Customer Support team are here to help:
- Click the Live Chat Button to enter into a conversation with them!
- Or email us at support@freddystore.com.au
- You may also DM us on Facebook here
Our warehouse team works extra hard during the sale to pick, pack and dispatch orders as soon as possible. As such, we won’t be able to make changes to an order once confirmed. The good news is you may return for a store credit once received!
As per our Sale Terms and Conditions, this promotion does not apply to orders prior or after the sale period.
You may contact us via the following channels:
- Click the Live Chat Button to enter into a conversation with them!
- Email us at support@freddystore.com.au
- DM us on Facebook here