WRUP Denim - Mid Rise - Full Length - Dark Blue + Blue Stitching

The boring, but important stuff...Despatch
We’ll ship your order within 1-2 business days from the purchase date. 

Bought during a sale or over Christmas? Please allow up to 5 business days for your order to be shipped. 

We ship from Sydney NSW. If your order or some items in your order are unavailable in our Sydney warehouse, we may ship from our other fulfillment stores across the world, and shipping times may vary.

If your parcel is returned to us due to an incorrect address or marked unclaimed, a new shipping fee will apply for redelivery of your order. Additionally, any returned to sender charges, costs or fees will be shouldered by customers.

Customs (International orders)
Your parcel may be subject to customs duties, VAT, taxes or clearance. This may vary for each country and any charges will be paid by you.

Help
If your Freddy order is delayed, missing or damaged in shipment, we recommend calling your local courier and quoting your tracking number. Delays in delivery due to unforeseen circumstances, such as natural disasters, delivery company strikes or custom clearance issues are beyond the control and responsibility of Freddy. If you need any assistance, contact us at support@freddystore.com.au

Shipping Protection 

We understand the valuable nature of your purchase, as such, you have the option to include Shipping Protection with your order that provides protection from loss, damage or theft. 

Shipping protection option is available for you at the cart and checkout if you would like to avail this together with your order. Otherwise, you may click checkout without shipping protection option in your cart.

NOTE: Lost parcels due to incorrect address, incomplete address, non-collection or refusal of delivery is NOT eligible for this protection. 

Documentation requirements submitted will be assessed accordingly, additional information or documents may be required. Approval of the replacement request will be at the company’s discretion.

If you have included Shipping Protection with your order and your shipping or delivery issue falls within the mentioned table above, please reach out to our Customer support team at support@freddystore.com.au to request for a replacement.

If the same product becomes out of stock, a store credit will be provided.

Afterpay Day Sale 35% Off - may be returned for a store credit only, within 30 days from delivery. A restocking/ return label fee of $15/ item will apply.

• Return within 30 days of delivery for store credit or an exchange, or within 14 days for a refund to your original payment method.
• FREE Return label on Exchange and Store credit options (Australia orders -  full priced orders and orders discounted up to 30% off)
• Exchange: you may exchange for another size of the same product (if available and eligible)
• Return address is Sydney, Australia
• You get to choose from a refund (online orders only), exchange or store credit as long as your order meets our Returns Terms & Conditions.
• Got it on sale? Sale or Discounted Returns Policy.
• Store Credit from Returns: valid for 3 months from issuance
• Customers can make up to 2 returns per eligible order. For the second return, a Freddy store credit will be issued, and a restocking fee will apply per item
• Sustainability: When an item is returned, it goes through a reverse logistics chain, causing double emissions. You may do your part in reducing environmental impact. Make sure to check our Sizing guide carefully before ordering.