Need some extra support?
Can’t find the answer you’re looking for? Send us a message online by emailing support@freddystore.com.au. We’ll get back to you within 24 hours or the next business day.
What’s my size?
We’ve learnt from all the bodies, butts and beauties we could find to create the perfect fit. You can view our full size guide here.
Select your usual pants size and see what corresponds in Freddy sizing. Our WR.UP style is a smaller Italian cut, designed to maintain shape, rather than stretch. If your body is between sizes, we suggest going up one. And if you’re one size in our denim range, you’ll be the same size in our fashion and sport ranges, too.
Are all your pants sizing the same?
Generally, sizes and fit are the same on most of our pants ranges. Keep in mind though, due to the various fabric, style and cut in our pants, actual fit may vary slightly across our different clothing ranges.
Be sure to check as well the fit description in our product pages as this will be helpful in choosing your Freddy size. If the fit is a smaller in size fit, a size up may be recommended.
Can I exchange or return my purchase?
If it wasn’t love at first sight, we can exchange or offer store credit on new product within 30 days from purchase. See our full returns and exchange policy here.
What’s so good about WR.UP Technology?
We’ll boost you up like no friend you’ve ever had. Using our WR.UP technology, our designs work to enhance your feminine curves, shaping and embracing your butt, chest, thighs, calves and waist. We use soft jersey fabric, so you won’t just look good but you’ll feel good, too. Read more about our WR.UP Technology here.
What does D.I.W.O.® fabric mean for me?
DIWO stands for Dry In Wet Out. Made from polyester, our special elastic fabric is designed to move body sweat from inside your clothes to the outside. This helps keep your body temperature in check, so when you’re between workouts, you can avoid that post sweat chill from the moisture between your body and our fabric.
I am pregnant, can I wear your regular non maternity pants?
We have received feedback from many customers that they love wearing FREDDY WR.UP Low waist styles during pregnancy. Being low waist means they sit below the bump and the stretchy nature of the pants make them extremely comfortable. We do suggest consulting your physician if you have any concerns.
Do you offer Afterpay in Store?
Yes, we offer Afterpay in store and online. We offer all major credit cards including Amex, MasterCard and Visa. We also offer Alipay and WeChat Pay in our physical stores.
How do I remove a stain or grease from my FREDDY pants?
It’s a two way street. Take care of your Freddy’s, and your Freddy’s will take care of you. Follow all care instructions here to avoid any early exits.
The simple solution: hand-wash in cold water with mild detergent. Do not soak and do not dry clean. If your Freddy’s are still going through a bad patch, consult with your local cleaner.