Free shipping on all orders over $250

Shipping and Delivery

 

Australia
Australia Post Standard - $9.95 (2 - 7 business days)
Australia Post Express - $14.95 (1 - 3 business days)

New Zealand
DHL Standard - $9.95 (4 - 10 business days)
DHL Express - $20 (2 - 3 business days)

International
DHL - $14.95 (2-3 weeks)***

 

The boring, but important stuff...

Despatch
We’ll ship your order within 1-2 business days from purchase date.

Bought during a sale or over Christmas? Please allow up to 5 business days for your order to be shipped.

We ship from Sydney NSW. If your order or some items in your order are unavailable in our Sydney warehouse, we may ship from either our Perth or Melbourne stores, and shipping times may vary.

If your parcel is returned to us due to an incorrect address or marked unclaimed, a new shipping fee will apply for redelivery of your order.

Australia
If you opt for a safe drop, this means you understand and accept any risk or responsibility for the parcel.

***International
Your Freddy parcel begins its journey with DHL. Once your order reaches your country, it will then be delivered by your local postal service.


Customs
Your parcel may be subject to customs duties, taxes and clearance. This may vary for each country and any charges will be paid by you.

Help
If your Freddy order is delayed, missing or damaged in shipment, we recommend calling your local courier and quoting your tracking number. Delays in delivery due to unforeseen circumstances, such as natural disasters, delivery company strikes or custom clearance issues are beyond the control and responsibility of Freddy. If you need any assistance, contact us at support@freddystore.com.au